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Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website. By using our website, you agree to the terms described in this policy.


1. Information We Collect

a) Personal Information

We may collect personal details you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by our payment partners)

b) Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Device type and browser

  • Pages visited

  • Time spent on the website

  • Cookies and similar tracking technologies

c) Order Information

When you make a purchase, we collect information needed to fulfill your order, including:

  • Products ordered

  • Transaction details

  • Delivery information


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and deliver your orders

  • To communicate with you about orders, updates, and support

  • To improve website performance and user experience

  • To send promotional messages (only if you opt-in)

  • To maintain safety, compliance, and fraud prevention


3. Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties, such as:

  • Payment processors

  • Shipping and delivery partners

  • Customer support tools

  • Analytics and website performance tools

These partners only receive the information necessary to perform their services.


4. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Improve page loading

  • Analyze website traffic

  • Personalize your shopping experience

You may disable cookies in your browser settings, but some features may not function properly.


5. Data Protection & Security

We take data security seriously and implement measures to protect your information through:

  • Encrypted payment processing

  • Secured servers

  • Access controls for sensitive data

While we strive for complete security, no method is 100% foolproof.


6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Opt-out of marketing emails at any time

  • Request a copy of your data


7. Data Retention

We retain your information only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Maintain accurate business records


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, content, or policies.


9. Children’s Privacy

Our services are not directed at individuals under the age of 13, and we do not knowingly collect data from children.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.


11. Contact Us

If you have any questions regarding accessibility, privacy, safety, or compliance, you can reach us using the following details:

Email (General & Support): hax@luddite.io

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